I know that it’s been a while since the last time that I posted, but I suppose that the less I post the more meaningful each little rant, or letter becomes.
I’d like to talk about something neither related to music, guitars, or anything in that range of topics. As of late I have been faced with many sketchy labor practices at my place of work. I am a part time service employee for a hospital in Toronto Ontario. For the sake of not risking legal issues I won’t mention the name, but it’s one of the largest in North America and certainly the largest in Toronto.
As a union shop we have a collective agreement between the hospital and the union. Now what has been happening is the hospital has been directly violating many articles of said agreement. Everything from not following scheduling rules to having employees carry out duties and tasks which are neither in their job description, nor within their job classification. All this is happening while we are due for a new collective agreement and the hospital and our union have both walked away from negotiations. So not only is our current collective agreement out of date, but the hospital is taking advantage of the weak union by breaking the rules and simply brushing complaints off as if they we never brought up.
What it appears the hospital is trying to do is to declassify many of the service jobs in the hospital in order to make a large labor pool. The result of this is, for the most part, poorly trained employees who become a jack of all trades and a master of none. Another result is a lack of pride and ownership of the job. When you come into work and don’t even know what you are doing that day you are less prepared for the days work and frustrated when shortly after your day begins you are pulled from that task and sent to do another. And because you are less trained and less skilled and now less enthusiastic about your work patient safety becomes an issue. You no longer have a professional carrying out a job. You have a person who does a bunch of things less of the time and who may not be particularly great at any of them. Thus you put patients who are already sick and in need of care at a greater risk. And ultimately lessen the quality of patient care.
Although it certainly may seem helpful to the organization to be able to pull employees from their assigned tasks when help is needed in other areas what occurs is essentially the equivalent of robbing Peter to pay Paul. Job (A) doesn’t get finished, because job (B) needs a little extra manpower. Why does this happen? The answer is simple. The hospital doesn’t want to spend money, that is there for just that purpose, on calling in the right, and properly classified employee to work as extra help. What they do instead is take the cheaper approach and pull an employee from their assigned task who is already working in another area that day and has been given a little training and send them to the area which needs help.
Sure it saves money, which we here in Ontario love to do especially in health care, but it’s a saving at the risk of the people who are depending on proper care being provided to them. If you want to save money how about stop building big fancy entrances and hospital lobbies. How about cutting back on catered management lunches, and upper management salaries. How about stop wasting money on unnecessarily hiring and training contract employees just to let three quarters of them go six months down the road. Can’t do that though. Hiring all those people gives the hospital and the government a good statistic saying that they provided so many jobs in the last fiscal year. The waste of spending in health care and the amount of political choices made is sickening. It adds to the poor quality patient care and a lower quality of life for many health care workers below management level.
Now as a final note I mentioned the union being weak. This is true. Our union has done little to effectively improve the situation. The shear passive attitude of our chief union rep and all of the union staff above his level would be grounds for expulsion by the standards of any other union. They are just as guilty as the hospital is and of the government for allowing this wholesale mistreatment of employees and the risking of patient safety to continue.
Now how is that for something different!
Talk to you all soon.